SCI Alliance was created several years ago specifically to address an unmet need for organizations like yours. Our parent company, Sound Communications (SCI), is a leading integrator of Call Center recording-based solutions for business and public entities. Throughout SCI’s 20+ years of designing and implementing call recording solutions, we worked side-by-side with many companies who had complementary product lines and a similar approach to business.
We recognized that providing these companies with an easy way to increase revenues without the heavy lifting would create a win/win situation for them and for us. Thus, SCI Alliance was born, allowing you to add our solutions to your existing offerings with minimal effort. Partnering with SCIA lets you increase your sales opportunities and revenues without adding to technical staff , absorbing the cost for training and certification, stocking equipment or committing to quotas in order to obtain margins.
Our portfolio includes products your customers already want: not just a core of voice and data recording, but also enhancements like Quality Monitoring, Speech Analytics, and Workforce Management (WFM). Our digital recording platforms include technology from industry leaders your customers will recognize, like Verint, Uptivity, HigherGround, and Eventide. We have already engineered and installed more than 750 of these solutions internationally, so you can rely on us as your subject matter experts.
The Sound Communications team takes the lead in serving our Reseller Partners through SCI Alliance. This team includes experienced account managers, certified technical specialists and a skilled project management and professional services team. You bring us the business. We not only give you great margins, we also demo, engineer, install and support the solution.
Our SCI Alliance Management Team
Garry Stephenson (Founder, President and CEO) has more than 20 years of experience in digital recording. He holds a bachelor’s degree from Ohio University, and is a Vietnam-era veteran of the U.S. Navy. Garry serves on the Verint Systems Business Partner Advisory Board.
Toni VanHorn (Vice President and CFO) has more than 20 years of experience in business and fiscal management. She is an alumna of Bowling Green State University and the University of Cincinnati, having studied Business Administration at both institutions.
Darin Cooper (Systems Engineer and CTO) has more than eighteen years of experience in both business management and digital recording. He is a graduate of the University of South Florida.
Amy Mauro (Director, Sales) holds an MBA from Capital University in Bexley, OH and a BA from The Ohio State University in Columbus, OH. She has more than 15 years of experience in sales and sales management.
Kristi Perozzi (Partner Channel Manager) is an experienced sales and training professional with more than 10 years of experience in positioning call recording-based systems to organizations of all sizes.
At SCI Alliance, our mission is to partner with you to help protect the assets your customers can’t do without: their property, their customers and their employees. Why not contact us to start exploring the partnership possibilities?